Privacy Policy
Your privacy is important to us, This Privacy Policy explains how Merlua collects, uses, and protects your personal information when you use our services. By using our services, you agree to the terms of this Privacy Policy.
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Your privacy matters
Merlua is committed to protecting your workspace database metrics and remaining entirely transparent about security protocols.
Merlua (“we,” “our,” or “us”) provides an all-in-one platform for beauty professionals to manage appointments, clients, payments, and more. This Privacy Policy describes how we collect, use, and safeguard your information when you access or use Merlua (the “Service”).
1. Information We Collect
We collect information you provide directly to us, such as your name, email address, business information, client data, and payment details. We also collect information automatically when you use the Service, including device information, usage data, and cookies.
2. How We Use Your Information
We use your information to provide, maintain, and improve our Service, process payments, communicate with you, personalize your experience, and ensure the security of our platform.
3. How We Share Your Information
We do not sell your personal information. We share your information only with trusted service providers who help us operate our platform, comply with legal obligations, or protect our rights and users.
4. Data Security
We implement industry-standard security measures to protect your information. Data is encrypted in transit and at rest, and we regularly review our security practices.
5. Your Choices & Rights
You can access, update, or delete your information at any time. You may also opt out of marketing communications. Depending on your location, you may have additional privacy rights.
6. Data Retention
We retain your information for as long as necessary to provide our Service and comply with legal obligations. When no longer needed, we securely delete or anonymize it.
7. International Data Transfers
Merlua is based in the United States. If you access our Service from outside the U.S., your information may be transferred to and processed in countries that may have different data protection laws.
8. Children's Privacy
Merlua is not intended for children under 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify you of material changes by email or through the platform. Continued use of Merlua means you accept the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our practices, please contact us.